Effective Date: February 25, 2025

1. Processing Time

• Orders are processed within 2-3 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking details once your order has shipped.

2. Shipping Rates & Delivery Estimates

• Shipping charges are calculated at checkout.

• Estimated delivery times vary based on location and shipping method selected.

• Delays may occur due to unforeseen circumstances such as weather, carrier delays, or high demand.

3. Domestic & International Shipping

• We ship to addresses within Canada and USA.

• International shipping times and customs processing may vary.

• Customers are responsible for any customs duties or import taxes.

4. Order Tracking

• A tracking number will be provided once your order ships.

• You can track your shipment using Canada Post’s tracking tool.

5. Shipping Issues & Lost Packages

• If your order is delayed, lost, or damaged in transit, please contact us at earthelementsgiftshop@gmail.com.

• We will work with the carrier to resolve any shipping issues but are not responsible for carrier-related delays.

6. Contact Us
If you have any questions about our shipping policy, please contact us at:

Earth Elements Gift Shop
earthelementsgiftshop@gmail.com
1998 Vernon Street, Lumby BC

Effective Date: February 25, 2025

1. Overview
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may be eligible for a return or exchange under the terms outlined below.

2. Eligibility for Returns

• Items must be returned within 10 days of purchase.

• Products must be unused, in original packaging, and in the same condition as received.

• Proof of purchase is required for all returns.

3. Non-Returnable Items
Certain items are not eligible for return, including:

• Custom orders

4. Refund Process

• Once we receive and inspect your return, we will notify you of approval or rejection.

• Approved returns will be refunded to the original payment method within 5 business days.

• Shipping costs are non-refundable unless the return is due to our error.

5. Exchanges

• If you received a defective or damaged item, we will replace it at no additional cost.

• Contact us at earthelementsgiftshop@gmail.com to arrange an exchange.

6. How to Initiate a Return
To start a return, please contact us at earthelementsgiftshop@gmail.com with your order details. We will provide instructions on how to proceed.

7. Contact Us
If you have any questions about our return policy, please reach out to us at:

Earth Elements Gift Shop
earthelementsgiftshop@gmail.com
1998 Vernon Street, Lumby BC

Effective Date: February 25, 2025

1. Introduction
This Privacy Policy describes how Earth Elements Gift Shop ("we," "us," or "our") collects, uses, and shares information when you visit our website www.earthelementsgiftshop.com, which is hosted on Squarespace. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect the following types of information:

• Personal Information: When you voluntarily provide your name, email address, phone number, or other details through contact forms, newsletter sign-ups, or purchases.

• Automatically Collected Information: Squarespace may collect information about your device, browser type, IP address, and browsing behavior using cookies and analytics tools.

• Payment Information: If you make a purchase, Squarespace and its third-party payment processors may collect and process payment details. We do not store your payment information.

3. How We Use Your Information
We use the information collected to:

• Respond to inquiries and provide customer support.

• Process transactions and fulfill orders.

• Improve website functionality and user experience.

• Send marketing communications (only if you have opted in).

• Comply with legal obligations.

4. How We Share Your Information
We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party companies that help operate our website, such as payment processors, email services, and analytics providers.

• Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights.

5. Cookies and Tracking Technologies
Our website, powered by Squarespace, uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:

• Accessing, updating, or deleting your data.

• Opting out of marketing communications.

• Restricting or objecting to data processing.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Data Security
We take reasonable measures to protect your personal information. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Earth Elements Gift Shop
earthelementsgiftshop@gmail.com
1998 Vernon Street, Lumby BC

Effective Date: February 25, 2025

1. Introduction
Welcome to Earth Elements Gift Shop ("we," "us," or "our"). These Terms and Services govern your use of our website https://www.earthelementsgiftshop.com which is hosted on Squarespace. By accessing or using our website, you agree to these terms. If you do not agree, please do not use our website.

2. Use of the Website
You agree to use our website only for lawful purposes. You may not:

• Use the site for any fraudulent or illegal activity.

• Interfere with or disrupt the website’s functionality.

• Copy, reproduce, or distribute content without our permission.

3. Intellectual Property
All content on this website, including text, images, logos, and design, is owned by [Your Business Name] or licensed to us. Unauthorized use of our content is prohibited.

4. Purchases and Payments
If you make a purchase through our website:

• You agree to provide accurate payment details.

• All transactions are processed securely via third-party payment providers.

• We reserve the right to cancel orders or limit quantities at our discretion.

5. Refunds and Cancellations

• Refund policies for products or services will be outlined on the respective Return Policy section.

• If you have any issues with your purchase, please contact us at earthelementsgiftshop@gmail.com.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

7. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website. Use our website at your own risk.

8. Changes to These Terms
We may update these Terms and Services from time to time. The latest version will always be available on this page with the updated effective date.

9. Contact Us
If you have any questions about these Terms and Services, please contact us at:
earthelementsgiftshop@gmail.com
1998 Vernon Street, Lumby BC